ACCIDENT & INSURANCE REPAIRS IN CHATHAM
If you've been involved in an accident, we understand how stressful it can be, from arranging repairs to navigating insurance paperwork. That's where we come in.
We can help collect your vehicle and, if available, provide a courtesy car, while handling all communication with your insurer.
Direct liaison with
your insurer
Approved by major
insurance providers
Accident claim support
from start to finish
Fast turnaround without
cutting corners
If your car or van is being repaired through an insurance claim, you may have been told you must use your insurer's "approved repairer."" Here's the truth: You have the legal right to choose where your vehicle is repaired, and it doesn't have to be the garage your insurer recommends.
YOUR VEHICLE, YOUR CHOICE
Get your own free estimate and let us handle the repair process for you.
INSURANCE REPAIRS MADE SIMPLE
We take the hassle out of accident claims by managing the entire process for you.
Our team will:
- Communicate directly with your insurance company
- Handle all the claim paperwork on your behalf
- Provide detailed estimates, damage photos, and regular progress updates
- Carry out repairs to full manufacturer standards, never cutting corners
Want to see the quality of our work for yourself?
OUR ACCIDENT REPAIR SERVICES
We carry out accident repairs for cars, vans, and prestige or performance vehicles. All repairs meet strict industry and insurance standards.
Accident repairs & insurance work
Did you know, you're not required to use your insurer's chosen repairer.
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Dent & scratch
repairs
We fix light scratches to deep dents using paintless dent removal (PDR).
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Welding specialists
Structural and cosmetic welding is carried out to the highest standard.
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SERVING CHATHAM & THE MEDWAY TOWNS
SERVING CHATHAM & THE MEDWAY TOWNS
Our accident repair centre is ideally located for drivers across Medway and Kent, including:
- Rochester
- Gillingham
- Rainham
- Strood
- Maidstone
- Gravesend
5 STAR GOOGLE OVERALL RATING
We take pride in our body shop work, delivering exceptional service at every step - see what our customers are saying!
FAQs
If you have any further questions, email us at [email protected]
Does car insurance cover repairs?
Yes, if the damage to your vehicle is covered under your policy, your insurer will usually pay for the repairs, minus any applicable excess. Most comprehensive policies cover accident damage and car body shop repairs, while third-party, fire & theft policies may only cover certain types of damage.
Whether you need van body shop repairs after a commercial vehicle accident or specialist prestige body shop repairs for high-end vehicles, we can check your policy details and work directly with your insurer to confirm what's covered and arrange the repair process.
Will my insurance cover engine failure?
Generally, car insurance does not cover engine failure caused by mechanical breakdown or wear and tear. Insurance usually covers damage caused by an accident, fire, or other insured events. If your engine was damaged in an accident, it's often included in the claim.
What if I'm not happy with my insurance repairs?
If your vehicle is returned to you and the repairs aren't up to standard, you have the right to raise the issue with your insurer and request that the work be corrected. If you choose us as your repairer, we guarantee all our work and will put things right if you're not completely satisfied.
Can I choose who repairs my car after a non-fault accident?
Yes, you have the legal right to choose your own repairer, even if your insurer recommends an "approved" garage. Choosing us means you get local, trusted specialists who work to manufacturer standards and keep you informed every step of the way.
Accident repairs & insurance work
Dealing with accident damage and insurance paperwork? Let DVB Automotive take the stress out of the process. You're not required to use your insurer's chosen repairer - you can pick a garage you trust. Choose us, and we'll handle the rest.
We work directly with insurance providers while staying focused on what matters to you: a fair, detailed assessment, high-quality repairs, and clear communication throughout the process. Our experienced team uses trusted external assessors and estimators to ensure all necessary work is accounted for and approved.
Worried about your excess rising if you go elsewhere? Don't be - we'll cover the difference if your insurer suggests a different repairer.
Dent & scratch repairs
Our paintless dent removal (PDR) and smart repair techniques restore your vehicle's bodywork without unnecessary respraying.
What is PDR?
PDR is a precise technique that removes minor dents without filling, sanding, or repainting. Using specialist tools, we gently reshape the panel from behind, making it a quick, cost-effective, and eco-friendly solution for door dings, hail damage, and minor creases.
Full & partial resprays
Our expert resprays use advanced paint-matching technology to ensure the perfect finish.
- Full resprays: A complete repaint of your vehicle, ideal for restoring faded, sun-damaged, or heavily scratched paintwork, repairing accident damage across multiple panels, or changing the car's colour.
- Partial resprays: A targeted repainting of specific panels, such as bumpers, doors, or bonnets, to repair scratches, scuffs, or minor accident damage.
If you're unsure whether you need a full or partial respray, our experts will assess your vehicle and recommend
Welding specialists
Coming soon
Alloy wheel refurbishment
If your wheels are scraped, scratched, scuffed, faded, bent, dented, or even split, alloy wheel refurbishment offers a cost-effective solution. Refurbishing is often a smarter choice than replacing, saving you money while keeping your vehicle looking its best. However, replacement might be the safer option in severe damage.
At DVB Automotive, our experts will assess your wheels and provide honest, professional advice on the best course of action. You can trust us to get your wheels looking as good as new - without breaking the bank.
Bumper repairs
Coming soon
YOUR VEHICLE, YOUR CHOICE
Get your own free estimate and let us handle the repair process for you.
